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Welcome to Remote Assistance Service...live help, right on your desktop...

This service requires a support representative to be available in order to handle your request for remote assistance. If "Law Systems Support" is not listed in the drop-down list below please contact us to arrange a remote assistance session or browse the support database.

SECURITY : Please be sure to read any security notices carefully and select to "grant" or "allow" the download and running of the assistance program (chatlink.exe) where required. If you decline any security requests the remote assistance connection will not proceed. Assistance sessions can ONLY be initiated by you and can be terminated at any time by you. Once a support session is terminated it cannot be restarted without filling this form in again.

IMPORTANT : By filling out the assistance request form below and pressing the "Continue" button you agree to allow a remote access connection between your support representative and your PC. Should you require further authority, such as from your IT support staff, then please ensure you have done so prior to starting the assistance session.

Welcome to remote assistance (1..2..3..)
1. Type your name:
2. Type an outline of your question:
Click "Continue" start a demo.
 POWERED BY GoToAssist™   

 

How does it work?

  • A secure screen-sharing program automatically downloads onto your computer.
  • Meet your Technical Support Rep in real time. Your Technical Support Rep helps you directly on your computer, as if he or she were sitting right next to you.
  • How? The screen-sharing plug-in lets both you and your Technical Support Rep communicate via a Chat window, see your computer screen, share your mouse and keyboard and draw on your screen using the special Whiteboard feature.
  • Secure, firewall friendly, encrypted connection between your support representative and your desktop.

(C) Law Systems Limited 2008